Pro doesn’t activate even though I have paid.

This topic contains 2 replies, has 2 voices, and was last updated by  admin 4 years, 7 months ago.

  • Author
    Posts
  • #4980

    seanarr67
    Participant

    $9.99 has been taken from my paypal for the pro membership and it said payment has failed. Pro is’nt working for me and wont activate.

  • #4982

    admin
    Keymaster

    hello seanarr67,
    could you please mail paypal order ID to [email protected] ? we will take a look right away. when you buy, do you login into arcai as seanarr67? or your netCut is running on a PID ?

    Thanks

  • #4983

    admin
    Keymaster

    Hello, the system shows your arcai login seanarr67 already has Pro membership for one month. however the related order is one month payment. we can’t find the one year payment however, mail the 9.9$ order ID to [email protected] , we will take care of it , no worries.

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