Topic: I just bought but I am getting expired

This topic contains 8 replies, has 2 voices, and was last updated by admin 3 years, 8 months ago.

Author

Posts
August 3, 2020 at 2:09 pm #5795

[email protected]
Participant

Hello, I am from Turkey and Paypal isn’t available in my country so I just tell to my friend for this payment
He just login to my account and bought 1 month for me but it says Expired. Can you check please?

Payment successful!
UID: 12258628 Expire time: 2020-09-03 05:46:17

Transaction ID
9D7959267G824435G
August 3, 2020 at 6:18 pm #5800

admin
Keymaster

hello ,

UID 12258628 already has one month pro membership, are you be able to click on refresh button?
August 3, 2020 at 7:59 pm #5801

[email protected]
Participant

I already did it but it says expired
August 3, 2020 at 8:00 pm #5802
[email protected]
Participant
- This reply was modified 3 years, 9 months ago by [email protected].
- This reply was modified 3 years, 9 months ago by [email protected].
August 3, 2020 at 11:15 pm #5805

admin
Keymaster

hello,

The UID you were using was 12258628 when you bought the Pro . when you so google sign or arcai login, it is a different UID.

I assune you want to transfer the Pro account to your arcai login [email protected] ?
August 3, 2020 at 11:17 pm #5806

admin
Keymaster

the Pro membership has been transfered into arcai login [email protected]

please try again.
August 3, 2020 at 11:18 pm #5807

admin
Keymaster

try to do arcai login as [email protected] and click on refresh button when you login in
August 4, 2020 at 10:49 am #5815

[email protected]
Participant

Fixed, thank u !
August 4, 2020 at 2:14 pm #5816

admin
Keymaster

you are welcome . 🙂
Author

Posts

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I just bought but I am getting expired

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