Pro account problem

NetCut’s official site › Forums › Support forum netcut. Email support: [email protected] and Discord link below › Pro account problem

This topic contains 8 replies, has 4 voices, and was last updated by  admin 8 years, 2 months ago.

  • Author
    Posts
  • October 2, 2016 at 12:07 pm #890

    keremeren2000
    Participant

    I bought pro account for a month. I logged in but status showing expired always. I can’t using pro features. I uninstall, installed and I tried, same problem again.
    My user id : keremeren2000

  • October 3, 2016 at 7:35 am #891

    admin
    Keymaster

    hello keremeren20000

    Can you mail me the google order ID to [email protected]

    I can setup from backend. I can see you have login successful, but there is no order ID exist.

    thanks
    Admin

  • October 3, 2016 at 8:20 am #892

    keremeren2000
    Participant

    Order no : GPA.1389-1195-9209-03312
    Order date : 02.Eki.2016 21:43:37 EEST

  • October 3, 2016 at 10:28 pm #893

    admin
    Keymaster

    Hello Keremeren,

    Could you forward me the email that sent from google with your purchase?

    thanks

  • October 4, 2016 at 5:47 am #894

    keremeren2000
    Participant

    I sended.

  • October 11, 2016 at 1:50 pm #905

    Rmclaren23
    Participant

    I have the same issue.

  • October 11, 2016 at 2:49 pm #906

    admin
    Keymaster

    Hello Rmclaren,

    Please check your account, it should have been fixed by now.

    http://www.arcai.com/member/

    Thanks

  • October 12, 2016 at 11:48 am #907

    spydr97
    Participant

    Similar issue here
    When I try to login it just says logging in and then login successful but them hangs on the username and password screen. Tried clearing cache,clearing data and reinstalling but issue persists.

  • October 21, 2016 at 2:36 pm #926

    admin
    Keymaster

    Please try again to login, there was a BUG in the system.

    thanks

  • Author
    Posts

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