I just bought but I am getting expired

This topic contains 8 replies, has 2 voices, and was last updated by  admin 4 years, 3 months ago.

  • Author
    Posts
  • #5795

    [email protected]
    Participant

    Hello, I am from Turkey and Paypal isn’t available in my country so I just tell to my friend for this payment
    He just login to my account and bought 1 month for me but it says Expired. Can you check please?

    Payment successful!
    UID: 12258628 Expire time: 2020-09-03 05:46:17

    Transaction ID
    9D7959267G824435G

    payment details

  • #5800

    admin
    Keymaster

    hello ,

    UID 12258628 already has one month pro membership, are you be able to click on refresh button?

  • #5801

    [email protected]
    Participant

    I already did it but it says expired

  • #5802

    [email protected]
    Participant

    Look

  • #5805

    admin
    Keymaster

    hello,

    The UID you were using was 12258628 when you bought the Pro . when you so google sign or arcai login, it is a different UID.

    I assune you want to transfer the Pro account to your arcai login [email protected] ?

  • #5806

    admin
    Keymaster

    the Pro membership has been transfered into arcai login [email protected]

    please try again.

  • #5807

    admin
    Keymaster

    try to do arcai login as [email protected] and click on refresh button when you login in

  • #5815

    [email protected]
    Participant

    Fixed, thank u !

  • #5816

    admin
    Keymaster

    you are welcome . 🙂

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