Refund Request

This topic contains 7 replies, has 2 voices, and was last updated by BJacko 4 years, 7 months ago.

Author

Posts
May 4, 2020 at 2:55 pm #4800

BJacko
Participant

I have issued a purchase dispute through paypal for my netcut pro subscription, but paypal suggests that I contact the seller aswell to see if the issue can be resolved. I dont see a support section except from this can an admin please contact me.

thanks
May 4, 2020 at 5:07 pm #4805

admin
Keymaster

hello Bjacko,

Is your Pro membership wasn’t given to you? let me know your UID to use in netCut, I can check that and fix.
if you need a refund, please let me know your order ID.
May 4, 2020 at 7:20 pm #4814

BJacko
Participant

If possible I would love a refund.
The transaction ID is – 0PF56316GH8424017

thanks
May 5, 2020 at 10:48 am #4817

admin
Keymaster

sure, the case is closed.
If you could share what went wrong, how it didn’t work for you ,it would be great!
May 5, 2020 at 11:35 am #4818

BJacko
Participant

I still havent been refunded
May 5, 2020 at 1:18 pm #4821

BJacko
Participant

The Pro status of my account has been removed without a refund. Would love some help with this?
May 5, 2020 at 2:56 pm #4822

admin
Keymaster

hello BJacko, please check your paypal account? I can see from the system should been processed
May 5, 2020 at 5:55 pm #4830

BJacko
Participant

Thanks you very much, the refund can through.
Author

Posts

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