after I updated the program to the last version I found that pro service doesn’t work so I tried to log in using Google account or Arcai account the sit refuse to sign
please help
This topic was modified 4 years, 7 months ago by Ahz.
could you detail what happen when you click on google sign in or arcai login in netCut pro ? when you hit sign in, does the user interface give “login failed” ? or nothing happen? can you click on “status tab” beside pro tab, see what’s the log says ?
also, can you do a ping login.arcai.com from command line , see if you can get response?
when I click on google login in another window opens to enter my password after that it disappears and nothing happens
when I use Arcai login in also asks to me inter my user name and password then nothing happens
for Ping, it gives me request Timeout many times and one time I got a reply