Arcai router setup FAQ

[adminKeymaster]

If your device can’t connect to Arcai router: Do
1. try to switch the band from 2.4G to 5G or otherwway around in arcai router. then save. you can do this by click on Edit: “SSID infomation button ” which on the main page of arcai router.

2. watch this video https://www.youtube.com/watch?v=V0Qq0Y3Y490 and follow it to clean up VPN adapters on your system. reboot.

3. If still not working,
Open Command Prompt as an Administrator:

Press the Windows Start button at the bottom left.

Type in “Command Prompt”.

Right click on Command Prompt and click “Run as administrator”.

Click Yes if the Windows User Account Control prompt is displayed.

then run following cmds

netsh winsock reset
netsh int ip reset
netsh advfirewall reset
ipconfig /flushdns
ipconfig /release
ipconfig /renew

• This topic was modified 1 year, 2 months ago by  admin.
• This topic was modified 1 year, 2 months ago by  admin.
• This topic was modified 10 months, 2 weeks ago by  admin.
• This topic was modified 10 months, 1 week ago by  admin.
• This topic was modified 1 month, 2 weeks ago by  admin.

[adminKeymaster]

Setup satic IP for console

Setup:
Both your PC and PS/Xbox wired to your home router or home Switch.

Then at your PS/XBOX. you setup static IP/Gateway/DNS as

Gateway: 172.16.8.1
DNS: 8.8.8.8
mask : 255.255.255.0
your PS4/PS5/Xbox can use IP as 172.16.8.11 or 172.16.8.12 172.16.8.13 and so on

then

your PS/XBOX will be using interent via arcai router wired connection.

Good luck

• This reply was modified 9 months, 1 week ago by  admin.
• This reply was modified 8 months, 1 week ago by  admin.

[adminKeymaster]

Question: I connect just fine I’ve reset my computer 4 times now nothing shows up in the shop it shows me logged in its been working fine for the past months but just until a couple days ago it started doing this .. And the active plans aren’t popping up Under my login. I’ve Uninstalled and reinstalled everything and still nothing

FIX:

Is your system Time correct ?
please make sure your system time is real time. or your computer won’t be able to load accounts.

• This reply was modified 1 year, 1 month ago by  admin.

[adminKeymaster]

if arcai router can’t start hotspot, which adapter should be removed and restart.

nordVPN
softether VPN
Microsoft Kernel Debug Network Adapter
Microsoft Hosted network vistual adapter
Express VPN

• This reply was modified 1 year ago by  admin.

[adminKeymaster]

1. If hotspot does how show up. fix as

Fix:

1. Make sure the computer has wifi adapter.
2. Open a Admin CMD shell, then run following cmd

netsh winsock reset
netsh int ip reset
netsh advfirewall reset
ipconfig /flushdns
ipconfig /release
ipconfig /renew

2.b . (if you don’t know how to open a admin cmd) followthis to do network reset https://kb.wisc.edu/helpdesk/page.php?id=70821

3. Check your Ethernet adapters, make sure it’s IP is DHCP(AUTOMATIC). if not, set it to use DHCP. some time bridged ethernet conflicts with hotspot

If your console shows can’t connect to arcai router. or after connected the speed shows very slow.

Fix: try to wait 1 minutes , then re-setup the wifi connection from your console to arcai router. this issue happen when you first time run arcai router or right after your reboot computer. give it 1 minutes to start up.

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