Arcai router setup FAQ

This topic contains 4 replies, has 1 voice, and was last updated by  admin 3 months, 3 weeks ago.

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  • #6220

    admin
    Keymaster

    If your device can’t connect to Arcai router: Do

    1. watch this video https://www.youtube.com/watch?v=V0Qq0Y3Y490 and follow it to clean up VPN adapters on your system. reboot.

    2. If still not working,
    Open Command Prompt as an Administrator:

    Press the Windows Start button at the bottom left.

    Type in “Command Prompt”.

    Right click on Command Prompt and click “Run as administrator”.

    Click Yes if the Windows User Account Control prompt is displayed.

    then run following cmds

    netsh winsock reset
    netsh int ip reset
    netsh advfirewall reset
    ipconfig /flushdns
    ipconfig /release
    ipconfig /renew

    • This topic was modified 7 months, 2 weeks ago by  admin.
    • This topic was modified 7 months, 1 week ago by  admin.
    • This topic was modified 3 months, 2 weeks ago by  admin.
    • This topic was modified 3 months, 1 week ago by  admin.
  • #6222

    admin
    Keymaster

    Setup satic IP for console

    Setup:
    Both your PC and PS/Xbox wired to your home router or home Switch.

    Then at your PS/XBOX. you setup static IP/Gateway/DNS as

    Gateway: 172.16.8.1
    DNS: 8.8.8.8
    mask : 255.255.255.0
    your PS4/PS5/Xbox can use IP as 172.16.8.11 or 172.16.8.12 172.16.8.13 and so on

    then

    your PS/XBOX will be using interent via arcai router wired connection.

    Good luck

    • This reply was modified 2 months, 1 week ago by  admin.
    • This reply was modified 1 month, 1 week ago by  admin.
  • #6225

    admin
    Keymaster

    Question: I connect just fine I’ve reset my computer 4 times now nothing shows up in the shop it shows me logged in its been working fine for the past months but just until a couple days ago it started doing this .. And the active plans aren’t popping up Under my login. I’ve Uninstalled and reinstalled everything and still nothing

    FIX:

    Is your system Time correct ?
    please make sure your system time is real time. or your computer won’t be able to load accounts.

    • This reply was modified 6 months, 1 week ago by  admin.
  • #6228

    admin
    Keymaster

    if arcai router can’t start hotspot, which adapter should be removed and restart.

    nordVPN
    softether VPN
    Microsoft Kernel Debug Network Adapter
    Microsoft Hosted network vistual adapter
    Express VPN

    • This reply was modified 5 months, 3 weeks ago by  admin.
  • #6230

    admin
    Keymaster

    1. If hotspot does how show up. fix as

    Fix:

    1. Make sure the computer has wifi adapter.
    2. Open a Admin CMD shell, then run following cmd

    netsh winsock reset
    netsh int ip reset
    netsh advfirewall reset
    ipconfig /flushdns
    ipconfig /release
    ipconfig /renew

    2.b . (if you don’t know how to open a admin cmd) followthis to do network reset https://kb.wisc.edu/helpdesk/page.php?id=70821

    3. Check your Ethernet adapters, make sure it’s IP is DHCP(AUTOMATIC). if not, set it to use DHCP. some time bridged ethernet conflicts with hotspot

    If your console shows can’t connect to arcai router. or after connected the speed shows very slow.

    Fix: try to wait 1 minutes , then re-setup the wifi connection from your console to arcai router. this issue happen when you first time run arcai router or right after your reboot computer. give it 1 minutes to start up.

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