Missing Pro membership

This topic contains 1 reply, has 2 voices, and was last updated by  admin 4 years, 7 months ago.

  • Author
    Posts
  • #5167

    Gang Gang
    Participant

    Hello, I purchased the pro membership and when I go to netcut it says I need to purchase it again. I have sent an e-mail to the support e-mail showing the order ID and the screenshots of what´s happening to me. Please fix it as soon as posible.
    Thanks

  • #5171

    admin
    Keymaster

    hello Gang Gang,

    Please do a arcai login as “GANG GANG” . your Pro membership has been given to this ID.

    next time, when you buy, please do sign in then buy. the reason you lost first one was you uninstall / and reinstall , overwrite the Device ID. now it is ok.

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