Pro status not updated

This topic contains 25 replies, has 11 voices, and was last updated by  admin 3 months, 1 week ago.

  • Author
    Posts
  • #3355

    yoelray12
    Participant

    I just re-bought 1 month pro, but my pro status still expired, therefore i can’t access pro benefits.

  • #3356

    admin
    Keymaster

    please relogin

  • #3358

    yoelray12
    Participant

    I already try by relogin but not working. I bought the pro from google playstore, this is second time bought pro features for netcut. My purchase linked to my gmail account, since I login to netcut using gmail login, not arcai account. This is stressful because I can’t access any pro features while I also can’t get refund.

  • #3359

    admin
    Keymaster

    your google signin has been extended . please do a re-sign in.

  • #3360

    telorgames
    Participant

    Me too. I’ve bought the Pro version. But the status still expired. Please check. Thx

  • #3361

    admin
    Keymaster

    hello TELORGAMES,

    please try again. login with TELORGAMES

  • #3373

    AAMAA
    Participant

    Me also. I’ve bought the Pro version. But the status still expired. Please check. Thank you

  • #3375

    admin
    Keymaster

    AAMAA , please relogin

  • #3376

    Wolfie
    Participant

    Same issue already have relogged in and nothing

  • #3377

    admin
    Keymaster

    hello WOLFIE,

    your pro membership is one month from today. can you verify by login as WOLFIE inside netcut Pro tab?

    thanks

  • #3383

    uwais
    Participant

    Me too. I’ve bought the Pro version. But the status still expired. Please check. Thx… My Email [email protected]

  • #3384

    uwais
    Participant

    I bought the Pro from Google Playstore

  • #3385

    Utkarsh Kalia
    Participant

    I just purchased the arcai netcut pro. But i am unable to login. I keeps saying pro login starting.

  • #3386

    Utkarsh Kalia
    Participant

    I logged in to account through google but is says, expired in status.i just bought it, but it keeps saying expired.

  • #3389

    juanrpz
    Participant

    Same here. Unable to process the purchase

  • #3393

    admin
    Keymaster

    [email protected] your issue has been fixed.

    rest users, kindly Please let me know your google login.

  • #3394

    juanrpz
    Participant
  • #3395

    admin
    Keymaster

    [email protected] has been fixed. please mail order id to [email protected]

  • #3407

    elenacdelavega
    Participant

    I’m having the same problem, in my dashboard says 5/28/2019, 1:51:44 PM: Load PRO account successful but I still see the pro as expired .-. I already pay for the service about two days ago and I don’t even have it.

  • #3408

    elenacdelavega
    Participant

    I forgot, my email is [email protected] hope you can give me some kind of solution.

  • #3413

    admin
    Keymaster

    ELENACDELAVEGA , please do arcai.com login into arcai pro use ELENACDELAVEGA , it has been fixed

  • #3414

    Cuscous
    Participant

    I’ve bought the Pro version. after restarting my pc the status expired. Please check. Thx

  • #3415

    Cuscous
    Participant

    my email: [email protected]

  • #3416

    admin
    Keymaster

    CUSCOUS , please do a arcai login into netcut Pro. let me know if it still shows expired.

  • #3432

    jmagno
    Participant

    Dear Support,

    May i ask for assistance please. My netcut membership was still expired. Even though i putchased and extend my subscription for 1 year. My UID is “jmagno”

    Tks.

  • #3433

    admin
    Keymaster

    hello jmagno,

    please write [email protected] with your order ID. it will be taken cared.

You must be logged in to reply to this topic.