Topic: Pro status not updated

This topic contains 25 replies, has 11 voices, and was last updated by admin 4 years, 10 months ago.

Author

Posts
April 22, 2019 at 7:09 am #3355

yoelray12
Participant

I just re-bought 1 month pro, but my pro status still expired, therefore i can’t access pro benefits.
April 23, 2019 at 9:56 pm #3356

admin
Keymaster

please relogin
April 27, 2019 at 3:43 am #3358

yoelray12
Participant

I already try by relogin but not working. I bought the pro from google playstore, this is second time bought pro features for netcut. My purchase linked to my gmail account, since I login to netcut using gmail login, not arcai account. This is stressful because I can’t access any pro features while I also can’t get refund.
April 27, 2019 at 4:53 pm #3359

admin
Keymaster

your google signin has been extended . please do a re-sign in.
April 28, 2019 at 12:32 pm #3360

telorgames
Participant

Me too. I’ve bought the Pro version. But the status still expired. Please check. Thx
April 28, 2019 at 11:22 pm #3361

admin
Keymaster

hello TELORGAMES,

please try again. login with TELORGAMES
May 12, 2019 at 8:16 am #3373

AAMAA
Participant

Me also. I’ve bought the Pro version. But the status still expired. Please check. Thank you
May 12, 2019 at 10:26 pm #3375

admin
Keymaster

AAMAA , please relogin
May 13, 2019 at 6:48 am #3376

Wolfie
Participant

Same issue already have relogged in and nothing
May 13, 2019 at 10:31 pm #3377

admin
Keymaster

hello WOLFIE,

your pro membership is one month from today. can you verify by login as WOLFIE inside netcut Pro tab?

thanks
May 17, 2019 at 2:39 pm #3383

uwais
Participant

Me too. I’ve bought the Pro version. But the status still expired. Please check. Thx… My Email [email protected]
May 17, 2019 at 2:50 pm #3384

uwais
Participant

I bought the Pro from Google Playstore
May 18, 2019 at 9:40 am #3385

Utkarsh Kalia
Participant

I just purchased the arcai netcut pro. But i am unable to login. I keeps saying pro login starting.
May 18, 2019 at 9:48 am #3386

Utkarsh Kalia
Participant

I logged in to account through google but is says, expired in status.i just bought it, but it keeps saying expired.
May 20, 2019 at 6:02 am #3389

juanrpz
Participant

Same here. Unable to process the purchase
May 20, 2019 at 10:27 pm #3393

admin
Keymaster

[email protected] your issue has been fixed.

rest users, kindly Please let me know your google login.
May 21, 2019 at 8:57 am #3394

juanrpz
Participant

[email protected]
May 21, 2019 at 10:36 pm #3395

admin
Keymaster

[email protected] has been fixed. please mail order id to [email protected]
May 28, 2019 at 3:53 pm #3407

elenacdelavega
Participant

I’m having the same problem, in my dashboard says 5/28/2019, 1:51:44 PM: Load PRO account successful but I still see the pro as expired .-. I already pay for the service about two days ago and I don’t even have it.
May 28, 2019 at 4:12 pm #3408

elenacdelavega
Participant

I forgot, my email is [email protected] hope you can give me some kind of solution.
May 28, 2019 at 9:22 pm #3413

admin
Keymaster

ELENACDELAVEGA , please do arcai.com login into arcai pro use ELENACDELAVEGA , it has been fixed
May 29, 2019 at 7:56 am #3414

Cuscous
Participant

I’ve bought the Pro version. after restarting my pc the status expired. Please check. Thx
May 29, 2019 at 8:09 am #3415

Cuscous
Participant

my email: [email protected]
May 29, 2019 at 8:09 am #3416

admin
Keymaster

CUSCOUS , please do a arcai login into netcut Pro. let me know if it still shows expired.
June 9, 2019 at 6:37 pm #3432

StiffNeck
Participant

Dear Support,

May i ask for assistance please. My netcut membership was still expired. Even though i putchased and extend my subscription for 1 year. My UID is “jmagno”

Tks.
June 10, 2019 at 9:58 pm #3433

admin
Keymaster

hello jmagno,

please write [email protected] with your order ID. it will be taken cared.
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