Problem with netcut version

This topic contains 5 replies, has 2 voices, and was last updated by  admin 4 years, 8 months ago.

  • Author
    Posts
  • #4409

    vico.dc
    Participant

    when i run netcut with the last version the page appears without any connection then it disappears to return to the page which says to install the last version. But I already launched it with the last version. what to do ?

  • #4410

    admin
    Keymaster

    it means the netcut Service is not running. when you install netcut make sure no anti virus block setup .

    also, make sure your system is clean , something blocking netcut start up.

  • #4418

    vico.dc
    Participant

    but before it worked very well, but not now. and I tried to reinstall it without antivirus and it does the same thing I am really blocked, can you help me ?

  • #4428

    admin
    Keymaster

    if netcut not running well,please try to do a reboot, if it still problem.

    1. inside a admin shell, run

    net stop aips

    2. download this http://www.arcai.com/download/debug.zip

    3. unzip into c:\program files (x86)\arcai.com\

    inside the new package file, there should be 4 file

    netcut_windows.exe
    msvcr120d.dll
    msvcp120d.dll
    debug.bat

    4. Run debug.bat under the administrator cmd shell.
    then post the output.

    also, note: after you run the debug. you need to reinstall netcut.exe otherwise, it will not run automatically next time.

    please paste the output to here to get support

  • #4469

    vico.dc
    Participant

    It’s working ! thanks ! but how can we see every name of users ? because there are who don’t appear.

  • #4470

    admin
    Keymaster

    you should be able to see the device name. andriod phone will be random name, Apple phone should show username. as the name collection takes time, you just have to wait a few minutes for name to appear.

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