service failed

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This topic contains 11 replies, has 3 voices, and was last updated by  admin 1 week, 4 days ago.

  • Author
    Posts
  • #5963

    david hodges
    Participant

    netcut stopped working and im getting service failed i have the latest version installed and for a few days now it has stopped working. Any solution?

  • #5964

    endorsi
    Participant

    same here

  • #5965

    admin
    Keymaster

    netcut has no changes in the past one months. including today.

    I would suggest user with aboce errors check anti virus , or any new installled, updated software that may block/kill netcut service.

    netCut service works in our testing lab windows 10 , latest update OS, no anti virus . windows defender is on. no worries

    • #5966

      endorsi
      Participant

      I have already reinstalled netcut a couple of times but it still doesn’t work

  • #5970

    david hodges
    Participant

    i use no anti virus other than windows defender and have NOT installed any software as of late

  • #5971

    admin
    Keymaster

    do you have any VPN / ad blocker anything that might use WFP driver , it is known conflicts with netCut. some of the software upgrade to uses WFP might conflicts with netCut.

    can you try to open a admin command shell, and manually run

    c:\program filex(x86)\arcai.com\netcut_windows.exe

    then browse to https://www.arcai.com/netCut/s/

    see if anything happen?

    if the command been killed right away, you might be able to find out which software killed it.

  • #5972

    david hodges
    Participant

    ok so I did the suggested made sure my windows updated to the latest update and made sure netcut is ran under admin and it seems one of those things helped and now it works so thats great

  • #5973

    admin
    Keymaster

    good to know. so you manually run it under admin shell works?

    can you try to reboot your PC and see if netCut run itself normally ?

  • #5974

    david hodges
    Participant

    yep its normal

  • #5975

    admin
    Keymaster

    nothing changed in netcut, nothing changed at your PC , it back to normal . hmm 🙂

  • #5976

    david hodges
    Participant

    maybe problem was i didnt use as admin i dont know

  • #5977

    admin
    Keymaster

    when you install netcut at first time, it will request admin right in order to install, so netCut should be running under admin by default already.

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