the update is incorrect

[cemaioParticipant]

When I install the new update from netcut and want to run it, the page prompts me to install an update which I have already installed

[adminKeymaster]

please clear your browser cache. or start with incognito mode try.

[cemaioParticipant]

I have already cleared my browser cache and tried incognito mode. Both did not solve the problem

[adminKeymaster]

please remove uninstall, then remove all files under arcai.com folder at c:\program files(x86)\arcai.com, see if it helps ?

then reinstall netcut

• This reply was modified 4 years, 7 months ago by  admin.

[adminKeymaster]

also, if you have not remove files under arcai.com folder. could you try click on netcut_windows.exe , see if it run ?

if it does run and quickly quit itself. please compress whole folder of arcai.com , and mail to [email protected], you will be given free Pro for one month for this. we need that file to check what went wrong

thanks

[cemaioParticipant]

nop not wordek for me

[adminKeymaster]

when you click on netcut_windows.exe does it run and quit itself ?

[cemaioParticipant]

no it quit it self

[adminKeymaster]

ok. can you package the folder of arcai.com and mail to [email protected] , so we can check it?

[cemaioParticipant]

when i send the e-mail it is shown to me that the e-mail cannot be sent because it contains a virus but i can send it via download link

[cemaioParticipant]

https://mega.nz/file/kr4S1QjJ#uTdVD-l1f3kdVOJjq0ETCtxXE_b1GIDshtAX8tU9SRk

[adminKeymaster]

dear cemaio,

the netcut_windows.exe you uploaded file is still 3.0.72 version !! 🙂 so you have never really upgrade to latest version. maybe you downloaded a cache, maybe you run an old downloaded file.

when you download netcut.exe from arcai.com and run. make sure you see do you want to install netCut “3.0.100” at the title.

thanks

[Author]

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