update not working

This topic contains 7 replies, has 2 voices, and was last updated by  admin 4 years, 1 month ago.

  • Author
    Posts
  • #4337

    joegibson
    Participant

    ever since the update nothing i cut from my wifi is cutting how do i resolve this issue

  • #4340

    admin
    Keymaster

    hello,

    try to do a reboot, and make sure the device you cut is within same SSID, not over the nest wifi repeater. the update does not change how the cut works. just the relogin and how reactive after power sleep.

  • #4342

    joegibson
    Participant

    i have done all the above and its like everything i put in jail doesnt go to jail basically is there anyway i can redownload the old software. it worked prefect 15 minutes before the update now wont work at all i figured was just a flaw as to why i waited to today and wasnt an update fixing it.

  • #4345

    admin
    Keymaster

    thanks. are you using 3.0.95 ? I use it to control my home kids internet time , it works fine.

    how about speed control? does it work?

    Does you AV anti virus has any setting on netcut recently?

  • #4347

    joegibson
    Participant

    It says it’s working but it no affect on phones laptops or gaming systems in my house.

  • #4349

    admin
    Keymaster

    hmm, I know we talked about this before. but just in case

    is your PC connected to internet via Cable ? and the rest of the device connected to your router via WIFI ?

    Or your WIFI has more than one SSID ? ie: 2.4G ,5G. your PC connect to one name, and the rest device connected to differnt?

    That happen often to me too.

    or have your router enabled IPv6 recently?

  • #4350

    joegibson
    Participant

    everything is on wifi and im not a very tech person its why i liked netcutt was simple and easy to use

  • #4352

    admin
    Keymaster

    if you click on wifi adapter, you can see the WIFI SSID name it connect to.

    and on your phone, you can check the WIFI name too. by click on WiFI icon –> setting. see which SSID it is connecting to. make sure they are use the same.

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