web dashboards loads very slowly or freezes

This topic contains 9 replies, has 2 voices, and was last updated by  admin 2 weeks, 5 days ago.

  • Author
    Posts
  • #5278

    tc88
    Participant

    hey admin
    been having a problem lately with the netcut web dashboard
    it loads extremely slowly and sometimes appears to freeze
    often I can not even type a bitrate limit into devices because the page is unresponsive
    my cpu/ram usage is perfectly normal, browser is latest Chrome

  • #5279

    admin
    Keymaster

    hello tc88,

    I can confirm , it running normal at our end. have you tried to reboot PC or clear cache? Or change a browser.

    the web dashboard code has no changed for 3 weeks.

  • #5284

    tc88
    Participant

    hey admin, thanks for reply

    I’ve tried reboot and clear browser cache.

    It seems to happen when there are many “speed brust” boxes open, for example here is a video:
    https://drive.google.com/file/d/1BjMqSXVKvC2TC7KyC5Ln_iiI-cveVA7f/view?usp=sharing

    You can see one user has many speed brusts which also creates some visual bugs on the page, and also causes the page to load very slowly (just the netcut page, not the internet)

    when I am able to close the speed brust boxes, the page responds as normal.

  • #5285

    admin
    Keymaster

    I understand it now. the page use too much memory when trying to display too much data.

    are you be able to click on the “eye” line , it is just after the speed and before the traffic burst report. it should hide the traffic details.

    let me know if it works. otherwise, I need to think of way to disallow outline those details.

  • #5286

    admin
    Keymaster

    is that one day’s traffic or one week traffic ?

  • #5287

    tc88
    Participant

    hey admin,

    I am able to click the eye line, but only after a very long wait. just a suggestion, it might be best if the traffic burst report is automatically hidden. I’m not sure if it is one week or one day’s worth of traffic, I believe it could be one days worth

  • #5288

    admin
    Keymaster

    make sense. thank you for report this.

    some user want to be able to see if kids up at night using internet. I need think through this how to make it reason able and not impact your usage.

    btw, just added one free month to your account.

  • #5289

    tc88
    Participant

    Thanks admin! Maybe one of these suggestions can help

    -Speed burst boxes are automatically open, and you click eye line to close them. Reverse this? So you click eye line to show speed bursts, but they are default closed.

    -Limit number of speed burst shown, for example I don’t need to see speed burst boxes for the entire day. Thats what makes a huge wall of speed burst boxes. Maybe make an option to limit it to X minutes. “Speed bursts in the past hour” or an optional time.

    • This reply was modified 1 month ago by  tc88.
  • #5292

    tc88
    Participant

    hey admin

    upon further testing I discovered the root of the problem
    netcut keeps all speed burst history until netcut is restarted
    I have not restarted netcut in close to a week so there was a week of speed burst data being shown
    after net stop/net start aips it is good as new with no dashboard lag

    so perhaps a good solution to this would just be to flush speed burst history after x amount of time (1 day, etc)

    in the meantime a good solution is just to restart netcut every couple days

    • This reply was modified 1 month ago by  tc88.
  • #5349

    admin
    Keymaster

    1.0.6 should fixed it. It only show last 24hours activity.

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