This topic contains 19 replies, has 4 voices, and was last updated by 
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Posts
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Just download netcut app on my laptop and already installed it. The problem is when i open the app it seems the app cant detect any of my devices in my wifi. Already tried to click the refresh button but it doesnt work its never happen before usually it can detect my devices. Oh if you want to say to re install it already done it but the result is the same im so sad, need someone help to fix my problem pleaseee !!!
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there is “log information ” at the right most tab, does it says loading ? or scanning?
if it says loading, please wait a few seconds, if not load after 10 seconds, you can try to reload the whole page at http://www.arcai.com/netCut/s/
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It says loading and i just tried the solution that you gave but still nothing happened. Still need solution please admin
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Still need help.
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hello Vzi,
could you try to ping login2.arcai.com and post it here the output ?
Thanks
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okay but before that can you tell me how to ping login2 arcai.com and where i can see the output please?
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click on start –> run –> type in cmd.exe — hit enter key
type in
ping login2.arcai.com -
click on start –> run –> type in cmd.exe — hit enter key
type in
ping login2.arcai.com -
Microsoft Windows [Version 10.0.18362.1016]
(c) 2019 Microsoft Corporation. All rights reserved.C:\Users\ASUS X505Z>ping login2.arcai.com
Pinging login2.arcai.com [23.239.9.165] with 32 bytes of data:
Reply from 23.239.9.165: bytes=32 time=325ms TTL=49
Reply from 23.239.9.165: bytes=32 time=345ms TTL=49
Reply from 23.239.9.165: bytes=32 time=401ms TTL=49
Reply from 23.239.9.165: bytes=32 time=274ms TTL=49Ping statistics for 23.239.9.165:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 274ms, Maximum = 401ms, Average = 336ms -
looks good. are you running latest version of netCut ?
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Of course i download the latest one but i dont know why this problem happened to me i already tried to re install my necut many times but still it cant be used
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C:\Users\Acer>ping login2.arcai.com
Pinging login2.arcai.com [45.33.66.239] with 32 bytes of data:
Reply from 45.33.66.239: bytes=32 time=217ms TTL=48
Reply from 45.33.66.239: bytes=32 time=214ms TTL=48
Reply from 45.33.66.239: bytes=32 time=212ms TTL=48
Reply from 45.33.66.239: bytes=32 time=212ms TTL=48Ping statistics for 45.33.66.239:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 212ms, Maximum = 217ms, Average = 213ms -
what should i do admin? to fix this problem
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still waiting.
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hello Vzi,
please email to [email protected] .
we need this information
1. click on this link
https://www.google.com/search?q=what+is+my+ip
and make a copy of your IP.
we will mail you a debug version to test out , we will also need your help copy the output and email to [email protected]
thanks
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Doneee
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im having the same problem
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admin please help me
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still waiting
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