[adminKeymaster]

click on start –> run –> type in cmd.exe — hit enter key

type in
ping login2.arcai.com

[adminKeymaster]

hello Michel,

Please let me know your order ID and UID that shows on your netcut Pro tab page.

don’t post here, mail to [email protected]

[adminKeymaster]

hello Vzi,

could you try to ping login2.arcai.com and post it here the output ?

Thanks

[adminKeymaster]

there is “log information ” at the right most tab, does it says loading ? or scanning?

if it says loading, please wait a few seconds, if not load after 10 seconds, you can try to reload the whole page at http://www.arcai.com/netCut/s/

[adminKeymaster]

thanks for the thought. we do have plan on to the adjustment on Pro and free version. to keep our sustainable development / service . stay tuned, update to come.

[Author]

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