[adminKeymaster]

I am here. have you tried reboot PC and run the latest version ?

[adminKeymaster]

Hello Karelo,

When you put PC into sleep, and and back online, netcut still working on a old handle that didn’t detect that happening.

what you can do for this before we fix it , is to cold reboot your PC completely. or reinstall does the same thing that shutdown netCut and restart.

[adminKeymaster]

hello ELJEFE3,

inside netCut Pro, please click on sign in Arcai with y our login ELJEFE3.

you can reset password from this link

https://arcai.com/wp-login.php?action=lostpassword

also, you should be able to find reset password when you click on login as arcai inside netCut Pro tab page.

thanks

[adminKeymaster]

hello MIGUEL1805,

is you can not login ? or your login lost Pro ? or have the Pro was binding to your device ID and you lost the device ID ?

can you give me a screenshot of your netCut pro tab page?

[adminKeymaster]

hello ELJEFE3,

What is the problem? is that you can not login ? or when your login ELJEFE3 lost Pro membership ? I checked your login ELJEFE3 that has no pro membership. if your device has changed MAC recently, it will not be same Device ID. so use login is better. I have permission ed the your login just now.

Thanks

[Author]

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